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Frequently Asked Questions
Here is a list of the Top 10 most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.
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Our Most Popular Questions Answered!
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What "keywords" are tracked in the keyword tracking features
(2496 views, created about 3 years ago on May 27, '09, 6:32 PM)
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How can we get a personalized and shortened URL?
(2417 views, created about 3 years ago on May 22, '09, 12:55 PM)
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Can I edit my Titles, Destination URLs and scrnch.me extension after creating them?
(2410 views, created about 3 years ago on June 3, '09, 8:38 PM)
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I don't want to become a Member at all, can I still use this
(2396 views, created about 3 years ago on May 27, '09, 4:43 PM)
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Why should I use URL shorteners
(2389 views, created about 3 years ago on May 27, '09, 6:46 PM)
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I need more than a 14-Day Free Trial
(2385 views, created about 3 years ago on May 27, '09, 4:40 PM)
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Can I Upgrade and Cancel Multiple Times?
(2360 views, created about 3 years ago on May 27, '09, 4:14 PM)
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(2348 views, created about 3 years ago on May 27, '09, 4:35 PM)
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How do I Cancel my PayPal Subscription
(2334 views, created about 3 years ago on May 27, '09, 4:09 PM)
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How do I upgrade to Premium Membership
(2322 views, created about 3 years ago on May 27, '09, 4:01 PM)
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View Knowledgebase
To view commonly asked questions and answers, visit the Knowledgebase.
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Open A New Ticket
If you can't find the answer to your question, you can open a new ticket to contact the support team.